# Privacy Policy — Alnssor Office

> Canonical HTML: https://www.alnssoroffice.com/privacy-policy
> Publisher: Alnssor Office (https://www.alnssoroffice.com/)
> LLM index: https://www.alnssoroffice.com/llms.txt


> Privacy Policy for Alnssor Office. Learn how we collect, use, and protect your personal information when you use our website and services.

**Source URL:** https://www.alnssoroffice.com/privacy-policy
**Markdown version:** https://www.alnssoroffice.com/privacy-policy.md
**Contact:** info@alnssoroffice.com
**Address:** Al-Jazaer region, District Mahalle 303–Alley10, Basra, Iraq
**Phone / WhatsApp:** +964 783 111 1191

This Privacy Policy explains how Alnssor Office ("we", "us", "our") collects, uses, stores, shares, and protects personal information when you use our website (https://www.alnssoroffice.com/) and our procurement / supply services.

## Data Controller

Alnssor Office (legal name: *Alnssor Office for General Trading and Contracting Electrical Power Plant Parts*), located at Al-Jazaer region, District Mahalle 303–Alley10, Basra, Iraq, is the data controller for personal information collected through this website and our services.

For any privacy-related questions or to exercise your rights, contact us at:

- **Email:** info@alnssoroffice.com
- **Phone:** +964 783 111 1191
- **Mail:** Al-Jazaer region, District Mahalle 303–Alley10, Basra, Iraq

## Information We Collect

We collect personal information that you voluntarily provide when you:

- Submit the contact / RFQ form (name, email, phone, company, message, attachments)
- Send us an email or message via WhatsApp
- Browse our website (basic technical information via cookies and server logs)

Categories of personal information we collect:

- **Contact details:** name, email, phone, company
- **Inquiry content:** the message you send, attached files (up to 25 MB, max 5 files)
- **Technical data:** IP address, browser type, device type, pages visited, referring URL
- **Cookies:** see our cookie notice for details

## How We Use Your Information

We use personal information to:

- Respond to your inquiries and provide quotes
- Process and fulfill orders
- Coordinate procurement, logistics, and delivery
- Maintain business records
- Improve our website and services
- Comply with legal obligations

We do not sell or rent your personal information to third parties.

## Sharing

We share personal information only as needed to operate our business:

- With service providers (e.g., website hosting, Cloudflare Turnstile CAPTCHA, Discord notifications) under appropriate confidentiality terms
- With logistics partners as needed to deliver your order
- When required by law, regulation, or valid legal process

## Cookies & Analytics

Our website uses cookies and similar technologies for essential functionality (e.g., session state) and to understand how visitors use the site. You can control cookies through your browser settings.

## Cloudflare Turnstile

We use Cloudflare Turnstile as a CAPTCHA on our contact form to protect against automated abuse. Turnstile may collect technical information (IP, browser signals) to assess whether traffic is human. See Cloudflare's privacy policy for details.

## Data Retention

We retain personal information only as long as necessary for the purposes described in this policy and to comply with legal, accounting, or reporting obligations.

## Your Rights

Subject to applicable law, you have the right to:

- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Request data portability
- Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@alnssoroffice.com.

## Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet, however, is 100% secure.

## Children's Privacy

Our website and services are not directed at children under the age of majority, and we do not knowingly collect personal information from children.

## Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

## Contact

For privacy questions or to exercise your rights:

- **Email:** info@alnssoroffice.com
- **Phone:** +964 783 111 1191
- **Address:** Al-Jazaer region, District Mahalle 303–Alley10, Basra, Iraq

*See the full Privacy Policy on the website for the legally binding text: https://www.alnssoroffice.com/privacy-policy*